As part of an organisation that has over 60 online casinos, Jackpot City was always going to provide a solid site with a certain level of professionalism. After all, it is one of the oldest online casinos, having been set up all the way back in 1998 when virtual gambling houses were only in their infancy.
Thankfully both the gameplay and the options available have moved on since the late 90s. That being said, it is definitely reassuring to users to know that the casino has a lasting quality which will see it hit its 20th birthday next year.
Bonus and Promotions
There is an incredible sign-up bonus worth up to $1600. This is a matched bonus of the first four deposits.
The welcome bonus is relatively difficult to release though, as players have to wager X50 the bonus before they can cash out.
There is also a loyalty bonus program, where players receive more points the more they play. These points then give players access to a host of extra offers, including deposit bonuses and the option to exchange points for cash.
Jackpot City also has a wide range of daily and weekly bonuses which change on a week-to-week basis.
Games and Software
There are over 200 games to choose from on this site, with Microgaming being the software of choice. The games include five different types of roulette, as well several options in blackjack and poker for all you people who love skill-based games.
There are also more slots than you could shake a very big stick at! In general, the graphics are top notch, so the sights and sounds should keep you entertained if the cash isn’t quite rolling in.
However, several online users have complained about a lack of variety in the gaming graphics – this is due at least in part to the fact that Microgaming supply each and every one of them.
It might be a good idea for the casino to get the likes of Real Time Gaming to provide at least a few slots and games to appease users who love variety.
Jackpot City also has a 97.4 per cent average payout for their games, so your chances of getting lucky are very high.
Jackpot City’s mobile casino supplies all the slots and games from the site, but on smart devices. It is compatible with Android, Blackberry, iPhones, iPads and a range of other tablets and smartphones.
Generally speaking, reviews for the mobile offering have been positive, although some users have complained that it is not as quick as the non-mobile version. We also noticed this issue and although it wasn’t massively hampering to our enjoynent, it did put a slight damper on the gameplay.
That being said, the user-ability seems to be excellent, with no timely download required – you simply hop on the website and play instantly. This is a definite advantage as it doesn’t take up valuable space in the memory of your mobile device.
After visiting the site and playing on it for a short while, it was clear that this online casino offers much more than simple reliability though.
Jackpot City is part of Belle Rock Entertainment, who are renowned for the quality customer service they offer. That form is kept up with this offering, as Jackpot City has excellent user support available at the click of a button. Livechat and low cost numbers are available for customers who have any issue, so no matter what your problem is, you should be able to find help.
- 24/7 live online chat
- 24/7 telephone support: 0800 1515 1516
- email: firstname.lastname@example.org
- FAQ pages
It’s also incredibly easy to do business on the site, with a whole range of ways to securely deposit and withdraw funds. These, include Visa, MasterCard, Click2Pay, NETeller, MoneyBookers, EziPay, Direct Bank Transfer, PaySafe Card, UKash, FirePay, Maestro, Solo, Delta, eCheck, InstaDebit, UseMyBank, and ACH.
Considering the wide range of available options, one would imagine that this isn’t the most secure of sites – however, that couldn’t be further from the truth. All transactions are protected by Proc-Cyber Services, who fight off fraud and hacking and give gamblers peace of mind.
One issue a few players have complained about is that Paypal isn’t included on the long list above. It is the online trading choice of many, so it would be no harm for Jackpot City to find a way to include it.
However, users have stated that the above options all work perfectly, so if you can utilize any of these offerings there shouldn’t be a problem.
Now you know that you can play on this casino without worry, let’s have a look at what it has on offer with its games and bonuses.
All-in-all, Jackpot City is a quality online offering for the gamer looking for a solid platform they can trust. Its games certainly aren’t revolutionary, but it does offer reliability and in this day and age, that is something to be savored and enjoyed.
There is definitely room for improvement with the mobile offering needing some development and the fact that it is doesn’t offer withdrawals through Paypal definitely grinding some people’s gears.
That being said, Jackpot City is unlikely to disappoint the vast majority of casino players who are looking for a little fun.
For a casino that has been around since 1998, it has definitely found a way to stay relevant and contemporary. Being part of a major casino group and association can’t have hurt its development and if it keeps on growing, we can only see Jackpot City going from strength to strength.