Kicking off in 2005 as a site dedicated to giving its players the best possible casino experience, Casino Room is now one of the ‘best’ casinos in the industry, offering players a user-friendly platform. Thanks to its very efficient service delivery, Casino Room has gradually seen its reputation among New Zealand fans steadily rise over the years. While it is yet to secure a prize under its belt, it has plenty to offer in terms of games and random prizes.
Casino Room has ignored the recent trend for simplifying its design and instead used a flamboyant and powerful layout that comfortably manages to squeeze in a wide array of features, tabs and sections while remaining intuitive and organized. The site is more in tune with the modern social media platforms than a traditional casino, offering multiple sections that contain ‘All Casino Games’, ‘Game Categories’, and ‘Bonus Games’.
As one of the founding fathers of the online casino industry in New Zealand, Casino Room defines itself by partnering with innovative developers, respected online banking companies and reputable licensing bodies. The casino operates using the Malta Gaming Authority license, which was issued in September 2011 and renewed on 30th September 2016.
Get down with Casino Room and treat your eyes to some of the grooviest online video pokies currently trending in the market. Visit the site and feel the groovy 80’s coarse through your veins as you play from a website renowned in New Zealand for first-class user experience, high-quality gameplay and most importantly, innovative pokies.
Hop onto the groove train and start journeying into the land where video pokies and other games are updated each month. A quick count reveals that Casino Room has 693 casino games (you can count yourself to confirm the number) which have been beautifully crafted to bring out different themes and styles of play. For instance, you can decide to take nostalgia trips with the traditional fruit machine themed pokies or try some of the branded content such as Guns ‘n Roses or even opt for cinematic titles such as Planet of the Apes.
If pokies aren’t your vibe, then why can’t you choose to play the wide variety of traditional casino table games offered at the site? Take full advantage of multiple roulette, blackjack and poker variations if you are searching for games that require a little bit of skill instead of luck.
Breakdown of casino games at Casino Room
- Pokies: 563 Games (inclusive of jackpot and classic Pokies)
- Jackpot Pokies: 13 Games
- Classic Pokies: 550 Games
- Blackjack: 16 Games
- Roulette: 10 Games
- Baccarat: 2 Games
- Craps: 2 Games
- Live Casino Games: 10 Games
All the games offered at Casino Room have been designed with the spirits of the player in mind, and they are fully regulated by the MGA, Government of Curacao and audited by Independent Betting Adjudication Service (IBAS) to ensure that the RNGs work as required.
Of course, Casino Room couldn’t become the site they are today without the expert and capable software behind each of their games. Most of the developers powering the site have more than two decades of experience behind them after finding their feet at the advent of the online casino industry late in the ‘90s. As such, expertise and innovation comes naturally to them and helps them build strong relationships with some of the casinos they power such as Casino Room. In total, we counted ten software providers that include the following.
- Evolution Gaming
- NYX Interactive
- Play ‘n Go
- ELK Studios
- Yggdrasil Gaming
There’s also a nice assortment of live dealer casino games, which are offered with the highest stream quality as possible. The dealers to are smart, warm and polite. They’ll warmly welcome you to the tables and stay with you throughout the game.
To ensure that you have the best gaming experience as possible, Casino Room has partnered with Evolution Gaming – the industry’s best live dealer casino game software provider. This software comes with a host of features which enable you to chat with the dealers and other players through the chat feature found in the settings section. Professional players will also like the range of customization offered by Evolution Gaming Software as well as the statistics offered about the dealer’s history and winning streaks.
Casino Room is fully operational on multiple platforms. Players who choose to play at the site can do so through PC, Desktop, mobile or tablet. At the time of writing this Casino Room review, there’s no dedicated mobile application. Instead, players can choose to play through a number of browsers including:
- Safari – for all iOS users
- Google Chrome
- Microsoft Edge
The site has developed a mobile site that’s easy to navigate and has a user-friendly feel. Immediately you launch the site, you’ll be able to see everything that’s being offered at the site. Create an account by clicking on the green ‘Sign Up’ button, and if you want to switch from the PC to mobile version, it’s as easy as logging in to your account by clicking on button next to the sign up button.
The homepage also features a list of casino games on offer. You can easily browse the category of games offered using the ‘Search’ feature or browse the whole list by clicking on the ‘Load More’ button. The drop down feature next to the search field also enables you to browse the games by type such as Live Casino, Slots, Blackjack, Roulette, Jackpots, Classic Slots and Bonus Games.
Unfortunately, Casino Room doesn’t offer any other promotion to offer its members. We bet they stop at the welcome bonus offer because the NZD $4,000 is more than enough and exceeds what any regular casino will offer.
There are multiple ways through which you can contact the Casino Room customer support team. They include the following:
- Live Chat
- Email: email@example.com
- Phone: +44 207 193 4376
Live chat feature will get you an immediate response, while the customer support team will take between 5 hours to 12 hours to respond to your email. If you are a German, Sweden, Finland, Norway or Spanish citizen living in New Zealand, you can also choose a language that you are comfortable to use as the casino supports English, German, Swedish, Finish, Spanish and Norwegian.
There not much to say about the casino’s banking methods besides the fact that the list is limited to a few methods only. These methods include MasterCard, VISA, Trustly, Paysafecard, Skrill, Neteller and internationally renowned PayPal. There’s no limit as to how much you can deposit at the casino, but players can only withdraw a minimum of NZD $10 and a maximum of NZD $10,000 per day.
We used MasterCard and Skrill to compare how long it takes to process payments, and we concluded that eWallets are the fastest way to make deposits and withdrawals at the site. MasterCard process deposits instantly and takes up to 3 days to pay out withdrawals while withdrawals made through eWallets take a maximum of 12 hours to be available.
The team behind Casino Room envisioned a unique site that will be ‘an industry leader with a wide array of fast loading and mobile friendly games, world-class support and a secure platform.’ Have they achieved this? Yes, they have. With top class customer support services, a highly adaptable user interface that comes with the innovative search feature, Casino Room takes a gong for being one of the best casinos for New Zealand players.